Jingdong WE Video Meeting Privacy Policy

Version update date: December 4, 2023

Version effective date: December 11, 2023

Introduction

Dear user，welcome to use Jingdong WE Video Meeting（Hereinafter referred to as "we"）.Our products and/or services are only for your participation in online meetings，We may collect and use your relevant information.We attach great importance to user privacy and personal information protection,We hope to pass《Jingdong WE Video Meeting Privacy Policy》("This Privacy Policy") Explain to you how we collect, use, store, share and transfer this information when you use our products and/or services,And the way we provide you with access, update, delete and protect this information.

This privacy policy is closely related to the Jingdong WE Video Meeting service you use and the various business functions included in the service（Hereinafter collectively referred to as "our products and/or services"），We hope you will carefully read and confirm that you have fully understood the contents of this policy before using our products and/or services,And let you make appropriate choices according to the guidance of this privacy policy.We try our best to express the relevant terms involved in this privacy policy concisely and concisely, and provide links for further explanation so that you can better understand them.You use or continue to use our products and/or services after we update this privacy policy(We will prompt you about the update in time),That means you agree to the content of this privacy policy (including the updated version), and agree that we collect, use, save and share your relevant information in accordance with this privacy policy.

The following will help you understand in detail how we collect, use, store, transfer (if applicable) and protect your personal information. It will also help you understand the ways to query, copy, delete, correct, and revoke authorized personal information. Please pay special attention to the important content about your personal information rights that we have highlighted in bold.

1. How we collect and use your personal information
2. How do we share, transfer and publicly disclose your personal information
3. How we protect and save your personal information
4. Your rights
5. Protection of minors
6. Notices and amendments

If you have any questions about this privacy policy or related matters, you can send an email to jdmeeting@jd.com Contact us.

1、 How we collect and use your personal information

Personal information refers to various information recorded electronically or in other ways that can identify the identity of a specific natural person or reflect the activities of a specific natural person, either alone or in combination with other information. In the process of using Jingdong WE services, we strictly abide by the provisions of laws and regulations and the agreement with users, and collect and use the information that you actively provide when using the services or generated by using the services in the following ways in this privacy policy to provide you with services, optimize our services and ensure the security of your account. If we use your personal information beyond the purpose stated at the time of collection and the scope of direct or reasonable connection with it, we will inform you again and obtain your express consent before using your personal information.

We will only collect and use your personal information for the following purposes:

（1） You must authorize us to collect and use your personal information
Our products and/or services include some core functions, which include the functions necessary to realize video conferencing, improve our products and/or services, and ensure security. We may collect, save and use the following information related to you to achieve these functions. If you do not provide relevant information, you will not be able to enjoy the products and/or services we provide. These functions include:
1.1 If you choose to log in, you need to enter your mobile phone number and SMS verification code for you to log in and join Jingdong WE Video Meeting.
1.2 If you choose to join the meeting, you can choose to enter your name for your display name in Jingdong WE Video Meeting.
1.3 When you use Jingdong WE Video Meeting service, we will collect your IP address. We use this data to let you connect to our server. If you refuse to provide it, we will not be able to use our service. To help you understand and diagnose your connection status with the service, we will collect your wireless network, Internet connection status, and whether you are authorized to connect to the service and its network.
1.4 When you use the audio and video conference function, you need to open the camera permission and microphone permission. If you do not enable the corresponding permissions, you will not be able to use the camera or microphone related functions. When using audio and video conferencing and screen sharing, you need to provide audio or video data, including shared pictures and sounds. As a sharer, you can annotate and save screenshots when sharing the screen. These information will only be saved in your local device.
1.5 When you use the chat function to communicate with other users attending the same meeting, we will encrypt the corresponding chat data and transmit it to your chat object.
1.6 We will collect and record the start and end time, theme, ID of the meeting, as well as the start time, end time and duration of each participant's participation in the meeting, so that the meeting creator can view the information related to the created meeting. If you are the meeting creator, you can export the above information of the created historical meeting by logging into the webpage version of this service.

（2） You are fully aware that we do not need your authorization to collect and use personal information under the following circumstances:
1. Related to national security and national defense security;
2. Related to public safety, public health and major public interests;
3. Related to criminal investigation, prosecution, trial and judgment execution;
4. It is difficult to obtain my consent for the purpose of protecting the life, property and other major legitimate rights and interests of the personal information subject or other individuals;
5. The personal information collected is disclosed to the public by the personal information subject;
6. Your personal information collected from legally disclosed information, such as legal news reports, government information disclosure and other channels;
7. Necessary for signing the contract according to your requirements;
8. It is necessary for maintaining the safe and stable operation of the products and/or services provided, such as finding and handling the failure of products and/or services;
9. Necessary for legal news reporting;
10. When an academic research institution is necessary to carry out statistics or academic research based on the public interest and provides the results of academic research or description to the public, it de identifies the personal information contained in the results;
11. Other circumstances stipulated by laws and regulations.

（3） We obtain your personal information from a third party
At present, we will not actively obtain your personal information from a third party. If it is necessary to obtain your personal information indirectly from a third party due to the evolution of product functions in the future, we will inform you of the source, type and scope of use of your personal information before obtaining it. If our personal information processing activities exceed the scope of your original authorization and consent when providing personal information to a third party, we will obtain your authorization and consent before processing your personal information; In addition, we will also strictly abide by the provisions of relevant laws and regulations, and require the third party to guarantee the legality of the information it provides.

（4） Rules for using your personal information
1. We will use the collected personal information in accordance with this privacy policy and in order to realize our product and/or service functions.
2. After collecting your personal information, we will de identify the data by technical means, and the de identified information will not identify the subject. Please understand and agree that we have the right to use the de identified information in this case; We have the right to analyze and commercialize the user database without disclosing your personal information.
3. Please note that all personal information provided by you when using our products and/or services will continue to be authorized to us during your use of our products and/or services unless you delete or refuse our collection through system settings. When you log off your account, we will stop using and delete your personal information.
4. We will make statistics on the use of our products and/or services, and may share these statistics with the public or third parties to show the overall use trend of our products and/or services. However, these statistics do not contain any identification information of you.
5. When we display your personal information, we will desensitize your information by including content replacement and anonymous processing to protect your information security.
6. When we want to use your personal information for other purposes not specified in this policy, or when the information collected for a specific purpose is used for other purposes, we will ask for your consent in advance by checking your own initiative.

2、 How do we share, transfer and publicly disclose your personal information

（1） Share
1. We will not share your personal information with any company, organization or individual other than JD, except for the following circumstances:
(1) Obtain your explicit consent or authorization in advance;
(2) Provide according to applicable laws and regulations, requirements of legal procedures, mandatory administrative or judicial requirements;
(3) To the extent permitted by laws and regulations, it is necessary to protect JD or its affiliates or partners, you or other Jingdong WE Video Meeting users or the public interest, property or security from damage;
(4) Only by sharing your information can we realize the core functions of our products and/or services or provide the services you need;
(5) Deal with disputes or controversies between you and others at your request;
(6) Comply with relevant agreements signed with you (including electronic agreements signed online and corresponding platform rules) or other legal documents;
(7) Use based on academic research;
(8) It is used based on the social public interest in line with laws and regulations.

2. We may share your personal information with our related parties. However, we will only share necessary personal information and are bound by the purpose stated in this privacy policy. If our related parties want to change the purpose of personal information processing, they will ask for your authorization again.

3. We may share your account information, device information and location information with third-party applications to ensure the smooth completion of the services provided to you. However, we will only share your personal information for legal, legitimate, necessary, specific and clear purposes, and only share the personal information necessary for providing services. Our third-party applications have no right to use the shared personal information for any other purpose.

4. For companies, organizations and individuals with whom we share personal information, we will sign strict confidentiality agreements with them, requiring them to handle personal information in accordance with our instructions, this privacy policy and any other relevant confidentiality and security measures. In terms of the use of personal sensitive data, we require third parties to adopt data desensitization and encryption technology to better protect user data.

5. Exchange information with other companies and organizations in order to comply with laws, implement or apply our conditions of use and other agreements, or to protect the rights, properties or security of us, you or other Jingdong WE Video Meeting customers, such as to prevent illegal activities such as fraud and reduce credit risk. However, this does not include personal information sold, leased, shared or otherwise disclosed for profit in violation of the commitments made in this privacy policy.

（2） Assignment
We will not transfer your personal information to any company, organization or individual, except for the following circumstances:
1. Obtain your explicit consent or authorization in advance;
2. Provide according to applicable laws and regulations, requirements of legal procedures, mandatory administrative or judicial requirements;
3. Comply with relevant agreements signed with you (including electronic agreements signed online and corresponding platform rules) or other legal documents;
4. When merger, acquisition, asset transfer or similar transactions are involved, if personal information transfer is involved, we will require the new company or organization holding your personal information to continue to be bound by this privacy policy, otherwise, we will require the company or organization to ask you for authorization consent again.

（3） Public disclosure
We will publicly disclose your personal information only under the following circumstances and on the premise of taking security measures that comply with industry standards:
1. According to your needs, disclose your designated personal information in the disclosure method you explicitly agree to;
2. If your personal information must be provided according to the requirements of laws and regulations, mandatory administrative law enforcement or judicial requirements, we may publicly disclose your personal information according to the required type and disclosure method of personal information. On the premise of compliance with laws and regulations, when we receive the above request for information disclosure, we will require to issue corresponding legal documents, such as subpoenas or investigation letters. We firmly believe that the information we are required to provide should be as transparent as possible to the extent permitted by law. We have carefully reviewed all requests to ensure that they have legal basis and are only limited to the data that law enforcement authorities have the legal right to obtain for specific investigation purposes. Provided that laws and regulations permit, the documents we disclose are protected by encryption keys.

3、 How we protect and save your personal information
（1） Our technology and measures to protect your personal information
We attach great importance to personal information security and take all reasonable and feasible measures to protect your personal information:

1. Technical measures for data security
We will take security measures that comply with industry standards, including establishing reasonable system specifications and security technologies to prevent your personal information from unauthorized access, use, modification, and data damage or loss.
The network service of Jingdong WE Video Meeting adopts encryption technology such as transport layer security protocol to provide services through https and other methods to ensure the security of user data in the transmission process.
The technical protection measures used by Jingdong WE Video Meeting include but are not limited to firewall, encryption (such as TLS), de identification or anonymization, access control measures, etc. In addition, we will continue to strengthen the security capabilities of the software installed on your device. For example, we will complete some information encryption locally on your device to consolidate secure transmission.
Jingdong WE Video Meeting adopts strict data access control and multiple identity authentication technology to protect personal information and prevent data from being used illegally.
Jingdong WE Video Meeting adopts automatic code security inspection and data access log analysis technology to conduct personal information security audit.

2. Other security measures taken by Jingdong WE Video Meeting to protect personal information
Jingdong WE Video Meeting manages and regulates the storage and use of personal information by establishing a data classification and grading system, data security management specifications, and data security development specifications.
Jingdong WE Video Meeting conducts comprehensive security control of data through confidentiality agreement of information contactors, monitoring and audit mechanism.
Jingdong WE Video Meeting establishes a data security committee and sets up a full-time information protection department and a data security emergency response organization to promote and ensure personal information security.

3. We only allow Jingdong WE Video Meeting and employees and partners of Jingdong WE Video Meeting affiliates who need to know these information to access personal information, and have set up strict access control and monitoring mechanisms for this purpose. At the same time, we require all personnel who may have access to your personal information to perform corresponding confidentiality obligations. If these obligations are not fulfilled, legal responsibilities may be investigated or the cooperation relationship with the BeiJingdong WE Conference may be suspended. At the same time, we require all personnel who may have access to your personal information to perform corresponding confidentiality obligations. If these obligations are not fulfilled, legal responsibilities may be investigated or the cooperation relationship with the BeiJingdong WE Conference may be suspended.

4. We will take all reasonable and feasible measures to ensure that irrelevant personal information is not collected. We will only retain your personal information for the period necessary to achieve the purpose described in this policy, unless the retention period needs to be extended or permitted by law.

5. The Internet is not an absolutely secure environment, and the way of communication with other users such as email, instant messaging, social software, etc. cannot be determined whether it is fully encrypted. We recommend that you use complex passwords when using such tools, and pay attention to protecting your personal information security.

6. The Internet environment is not 100% secure. We will try our best to ensure or guarantee the security of any information you send us. If our physical, technical, or management protection facilities are damaged, resulting in unauthorized access, public disclosure, tampering, or destruction of information, resulting in damage to your legitimate rights and interests, we will bear the corresponding legal responsibility.

7. Security incident handling
Please properly protect your personal information and only provide sensitive personal information to others when necessary.
In case of an unfortunate personal information security incident, we will timely inform you of the basic situation and possible impact of the security incident, the disposal measures we have taken or will take, the suggestions you can independently prevent and reduce risks, and the remedial measures for you in accordance with the requirements of laws and regulations. At the same time, we will inform you of the event in a timely manner by mail, letter, telephone, push notice, etc. When it is difficult to inform the personal information subject one by one, we will take a reasonable and effective way to publish the announcement. At the same time, we will actively report the disposal of personal information security incidents according to the requirements of the regulatory authorities.

8. If you have any questions about our personal information protection, you can send an email to jdmeeting@jd.com Contact Us. If you find your personal information leaked, please contact us immediately by email so that we can take corresponding measures.

4、 Your rights
During your use of Jingdong WE Video Meeting, in order to make it easier for you to query, access, delete and correct your personal information, and at the same time protect your consent to terminate the use of personal information and the right to cancel your account, we have provided you with corresponding operation settings in the product design. You can refer to the following guidelines for operation. In addition, we have also set up a feedback channel for your comments, which will be handled in a timely manner.
1. View Historical Meetings
In the Join Conference interface, select the drop-down list to view the history conference.
2. Delete personal information
This product login is a one-time login of mobile phone number and SMS verification code. It does not create an account for you, so no account cancellation service is required. If you think that we have processed your personal information in violation of laws and administrative regulations or our agreement with you, you can contact us through the contact information in this privacy policy and request to delete the relevant personal information, and we will inform you of the relevant processing results after verifying the information.
3. Withdrawal of consent
Withdraw iOS/Android system permission authorization consent:
1) IOS System - Settings - Select Jingdong WE Video Meeting to close relevant authorization;
2) Android system - settings - privacy - rights management - applications - select Jingdong WE Video Meeting and close relevant authorization;
Please note that when you withdraw your consent, we will no longer process the corresponding personal information. However, your decision to withdraw your consent will not affect the previous personal information processing based on your authorization.

5、 Protection of minors
We attach great importance to the protection of minors' personal information. Our products, websites and services are for adults. If you are a child under the age of 14, you should provide us with your personal information after obtaining the consent of your guardian (such as your parents). We will not intentionally allow children to register their own accounts or provide us with personal information without the consent of their guardians. If you are a minor who has reached the age of 14, you should obtain the consent of your guardian in advance or confirm your own consent to this privacy policy before providing your personal information to us.
We only use, provide or publicly disclose this information when it is permitted by laws and regulations, explicitly agreed by the guardian of the minor, or necessary to protect the minor. If we find that we have collected children's personal information beyond the above scope, we will try to delete relevant data as soon as possible.
If you are the guardian of a minor, please pay attention to whether the minor under your guardianship uses the services of Jingdong WE Video Meeting after obtaining your authorization and consent. If you have any questions about the personal information of the minors under your supervision, please send an email to jdmeeting@jd.com Contact Us.

6、 Notices and amendments
1. In order to provide you with better services and with the development of Jingdong WE Video Meeting/business, this privacy policy will also be updated accordingly. However, without your explicit consent, we will not reduce your rights under this privacy policy. We will issue an updated version on Jingdong WE Video Meeting/and remind you of the update of relevant content through website announcement or other appropriate ways before taking effect. Please also visit Jingdong WE Video Meeting/to keep abreast of the latest privacy policy.
2. For major changes, we will also provide more significant notices (we will explain the specific changes of the privacy policy by including but not limited to email, SMS or special tips on the browsing page).
Major changes referred to in this policy include but are not limited to:
(1) Our service model has undergone significant changes. For example, the purpose of processing personal information, the type of personal information processed, and the use mode of personal information;
(2) Significant changes have taken place in our ownership structure and organizational structure. Such as business adjustment, bankruptcy M&A, etc;
(3) The main objects of personal information sharing, transfer or public disclosure have changed;
(4) Your right to participate in personal information processing and the way you exercise it have changed significantly;
(5) When the responsible department, contact information and complaint channel for handling personal information security change;
(6) When the personal information security impact assessment report indicates that there is a high risk.
3. We will also archive the old version of this privacy policy for your reference.